Why do I have to validate my account?

At Qwest, we are committed to doing our best to prevent fraudulent account access. We are asking all of our customers to validate their accounts. This process helps to ensure you are the only one with access to your personal account information.

NOTE: You will only have to validate your account(s) once. Your security question and answer will be used in the event that you forget your user name or password.

Why is Qwest giving customers these special offers?

At Qwest, the Spirit of Service extends beyond our products and services. Qwest puts the Spirit of Service first in everything we do. To show our appreciation for you as a customer, we are making special offers available just for Qwest customers. With a wide variety of retailers from which to choose, and discounts and other offers that appeal to a wide range of interests, we are hopeful that customers will be able to use the offers to bring even more savings into their lives. And keep checking back for new and different discounts. Thank you for being a Qwest customer.

Who may receive these special offers?

Any existing Qwest customer with home telephone service has access to and use of these offers and discounts. To access the offers and learn more about the discounts, customers should click on the desired offer and enter their Qwest main telephone number. It’s that easy, and customers may even use the same offer more than once!

What if I'm not a Qwest customer?

You must be a Qwest customer to take advantage of these special offers and discounts. If you’re not yet a customer, please visit http://www.qwest.com/residential/promotions/value/index.html and take a look at all the great products and services Qwest has in your area. When you compare, bundle and save, you might find that Qwest offers a better value than your current provider on your communications and entertainment needs.

Why do I have to enter my phone number to view the offer details?

These offers are only available to Qwest customers as a way to thank them for choosing Qwest as their communications provider. Qwest asks customers to enter their Qwest telephone numbers to view full offer details and access the offers to ensure that Qwest customers are able to take advantage of the full range of discounts offered.

What do I do if I am a Qwest customer but the Web site does not accept my phone number?

Please re-enter your full Qwest telephone number, complete with area code. Please do not use any other punctuation, such as a dash or parentheses. If you are still not able to access the offer, please e-mail your technical issue, along with your name, service address, main Qwest telephone number and Qwest account number to dealinfo@qwest.com and a Qwest representative will assist you as soon as possible.